FAQ'S

We've compiled the most common questions on our online-marketing & design services

Online Marketing FAQ

Do you provide online marketing packages that include Google ads & Instagram/Facebook ads

Yes we so. following a discussion/consultation we will provide the most suitable online marketing package options for you to consider, and based on our recommendation.

What is included in Very Creative onine marketing management packages?

With Very Creative, you will receive the following at no extra cost:

  • Marketing Landing web-page design & changes (as part of our campaigns)
  • Patient LIVE lead tracker (Helping your team to track enquiries)
  • Phone tracking number(s) – If required.
  • ChatBot – Virtual Receptionist.
  • Support and arranged meetings by phone.
Am I tied into a contract?

There is no long term contract. Simply 1 month’s notice is required for pausing or stopping online ads. 

What do we pay Very Creative for?

You pay Very Creative for the management of your ad (advert) campaigns.

Do we pay Google and Facebook / Instagram directly for the ads?

Yes. You are responsible for paying Google Ads and Facebook/Instagram Ads directly with your bank account / card details that we will add to your ad-accounts.

Can I change our ads budget at any time?

Yes you can. Just let us know by email or WhatsApp.

What are the prices?

These will be provided to you by email and we have set packages with no surprises. 

If there are special requests for online marketing, again this will be provided by email as a quote for consideration. 

Website Design & Development FAQ

Do we own our website?

Yes, once it is paid the website belongs to you?

What does your website design and development include?

Includes:

  • Mobile & all-device optimised/friendly
  • Built-on WordPress (editable content by way of a login).
  • Standard On-site SEO local-area Keywords (Google friendly)
  • GDPR Compliant Forms and Privacy / Cookie Policy
  • All agreed web pages, contact-forms and text copywriting
  • Stock images and images supplied by the client
  • Testing prior to going-live
  • Submitting the website to Google
  • Google Analytics
  • Phone tracking codes (if required)
  • Additional tests and minor changes for 2 weeks after the website is live
Do you provide hosting?

Yes we use fast and established hosting providers that are proven to load your website faster in browsers.

Can we make changes to our website?

Yes you can, and we will provide a login for you to make basic changes. You may need assistance for more detailed changes. We will also advise on good-practice for text and image insertion.

Will the website be mobile friendly?

Without a doubt. Mobile usability is the most important as well as optimising the layout for many other devices such as tablets and desktop sizes. 

Will you include text copywriting and images?

We can include text that already exists or create unique text that is appealing to your customers. 

We can also include royalty free images and will also advise on ideally using as many actual images from your business as possible.  

Does the website design include SEO (search engine optimisation)?

Yes, before a website goes live it includes standard optimisation with appropriate page titles, meta keywords and descriptions.

or on-going SEO we will provide a plan. 

Do you maintain the website?

Yes, we can provide a maintenance plan to update both the software and visible parts of the website.

What are the prices?

We will provide a fixed-price and quote by email depending on your requirements. 

On-site SEO (Search Engine Optimisation) FAQ

What is On-site Optimisation?

This includes: Website Updates (optimisation of text and images), citation (business listing)  Building & on occasions blog articles.

Do you guarantee rankings on Google?

This plan is not aimed at guaranteeing any position in Google rankings.

Rather it is designed at good-housekeeping and making it easy for Google to read and index pages.

Off the back of this strategy we will demonstrate the effectiveness of this strategy by way of a live-reporting-dashboard.

As a result we should see a variety of keyword phrases improve in ranking as we already are doing for number of clients. 

What does On-site SEO include?
  • Page Load Speed Check
  • Webpage URL Check & Update
  • Meta Description / Snippets
  • Image Name & ALT Tags
  • Keyword selection and monitoring
  • Google Search Console setup
  • Web Page Text changes
  • Meta Page Title
  • Link Checks & Build
  • Image Size Optimisation
  • Full Final Report
  • Live monitoring dashboard
  • Includes costs for licensed wordpress plugins
  • Improve website content for specific services – text copywriting, image changes, call to actions, new forms etc. (where required) 
What are business citations?

Think of business citations as online references to your business. They are listings that include your business’s Name, Address, and Phone Number (NAP). These listings can be found on various websites, such as Google My Business, Yelp, Yellow Pages, and other online directories.

Why are business citations important?

  • NAP Data Consistency:
    • NAP data refers to your business’s Name, Address, and Phone Number. Consistent NAP data across all online listings helps search engines like Google understand that your business is legitimate and trustworthy.
  • Improved Local SEO:
    • By having your business listed on multiple reputable websites, you’re telling search engines that your business is important and relevant. This can help your business rank higher in local search results.
  • Increased Online Visibility:
    • More citations mean more opportunities for potential customers to find your business through online searches.
What are the prices?

Monthly management for SEO starts from £600+VAT/Month